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TERMS & CONDITIONS

Effective date: June 23, 2026 Last updated: June 23, 2026

  1. Introduction These Terms and Conditions (the “Terms”) govern your use of the McAllister Property Group website and the services we provide. McAllister Property Group is a service provider based in Indianapolis, Indiana, offering residential cleaning, organizing, junk removal, shelving installation, and related home services (collectively, the “Services”). By accessing our Site or hiring our Services, you agree to these Terms. If you do not agree, do not use our Site or engage our Services.

  2. Acceptance of Terms By using the Site or hiring our Services, you consent to these Terms and any policies referenced herein. If you are using the Site or Services on behalf of an organization, you certify that you have the authority to bind that organization to these Terms.

  3. Changes to Terms We may update or modify these Terms from time to time. We will post the updated Terms on our Site and indicate the effective date. Your continued use of the Site or Services after the changes become effective constitutes your acceptance of the revised Terms.

  4. Description of Services and Scope We provide residential cleaning, organizing, junk removal, shelving installation, and related home services. Each engagement will be governed by a written Work Order or Service Agreement that describes the scope, timeline, deliverables, and fees for that specific engagement. We reserve the right to decline or limit services for safety, legal, or logistical reasons.

  5. Scheduling, Estimates, and Changes

  • Estimates: We may provide written estimates for the scope of work. Estimates are valid for the period stated in the estimate and may change if the scope, conditions, or access to the site changes.

  • Scheduling: Appointments are scheduled in accordance with the Work Order. We will make reasonable efforts to accommodate requested times but cannot guarantee exact time windows.

  • Change Orders: Any changes to the agreed scope or additional work beyond the original Work Order require a written Change Order and may affect timeline and fees.

  1. Fees, Payments, and Taxes

  • Fees: Fees are as stated in the Work Order or Service Agreement.

  • Deposits: If a deposit is required, it will be specified in the Work Order.

  • Payment Terms: Payments are due as set forth in the Work Order. We may require full or partial payment prior to or upon completion.

  • Taxes: Taxes, if any, will be added as required by law.

  • Cancellations/No-Show: Cancellations may incur charges as described in the Work Order.

  1. Service Delivery and Standards We will perform the Services in a professional and workmanlike manner consistent with industry standards. Unless otherwise stated, Services will be performed at the location specified in the Work Order. We may use subcontractors or associates as needed.

  2. Access, Property, and Safety

  • You will provide safe access to the premises and any necessary instructions (gate codes, parking, etc.).

  • You are responsible for removing or securing valuables and informing us of safety concerns.

  • We are not responsible for pre-existing damage or hazards that were not disclosed in writing before work begins.

  1. Customer Obligations You agree to provide accurate information, timely cooperation, and reasonable access to the premises to enable the Services to be performed. You also agree to comply with all applicable laws and regulations.

  2. Warranties and Disclaimers We warrant that Services will be performed in a professional and workmanlike manner. OTHER THAN AS EXPRESSLY SET FORTH IN THE WORK ORDER, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  3. Limitation of Liability To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the Services shall not exceed the amount paid for the applicable Work Order in the twelve (12) months preceding the event giving rise to liability. We are not liable for indirect, incidental, special, or consequential damages, including lost profits or data, except where prohibited by law. The foregoing limitation does not apply to liability for death or personal injury caused by our negligence or for willful misconduct where such liability cannot be disclaimed by law.

  4. Indemnification You agree to indemnify, defend, and hold harmless McAllister Property Group and its affiliates, officers, directors, employees, agents, and contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, your use of the Services beyond the scope of the Work Order, or your violation of applicable law.

  5. Intellectual Property All content on the Site and all marketing materials are owned by McAllister Property Group or its licensors. You may use our Site for its intended purpose and may not reproduce, distribute, or create derivative works from our content without our prior written consent. Any client materials submitted to us may be used by us to perform the Services.

  6. Privacy and Data Security Our Privacy Policy applies to the handling of personal data. By engaging with us, you acknowledge and agree to the processing of your personal data as described in our Privacy Policy.

  7. Third-Party Content The Site may contain links to third-party content. We are not responsible for the content or privacy practices of third parties.

  8. Governing Law and Venue These Terms are governed by and construed in accordance with the laws of the State of Indiana, without regard to conflicts of law principles. Any disputes relating to these Terms or the Services shall be brought in the state or federal courts located in Marion County, Indiana, unless you and we agree to arbitration as described in Section 18.

  9. Dispute Resolution

  • Informal Resolution: We encourage informal negotiation to resolve disputes.

  • Arbitration or Court: If a dispute cannot be resolved informally, you may choose to pursue arbitration in Indiana under the rules of the American Arbitration Association, or bring the claim in the courts located in Marion County, Indiana. You may also agree to a different dispute resolution process in writing.

  1. Class Action Waiver To the extent permitted by law, you agree that any dispute will not be brought as a class action or as a representative action.

  2. Termination Either party may terminate the engagement in accordance with the Work Order. Termination will not affect obligations that have accrued or confidentiality obligations, and any amounts owed for Services performed prior to termination shall remain payable.

  3. Refunds and Cancellations Refund eligibility and cancellation terms are set forth in the Work Order. In the absence of a stated policy, refunds are at our sole discretion.

  4. Assignment You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or successor in interest.

  5. Force Majeure Neither party shall be liable for delays or failures caused by events beyond its reasonable control, including acts of God, natural disasters, pandemics, government actions, or shortages of materials.

  6. Severability If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

  7. Entire Agreement These Terms, together with the applicable Work Order or Service Agreement, constitute the entire agreement between you and McAllister Property Group regarding the Services and supersede all prior or contemporaneous communications.

  8. Notices Any notices under these Terms shall be in writing and delivered to the contact details below (email or mail) or as otherwise specified in the Work Order.

  9. Contact Information

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